France Telecom/Orange Nightmare

What a nightmare.
Nearly a full whole week with no internet access! And all thanks to France Telecom/Orange. We've been away for a few days at "Le Maison Nerd" and - despite assurances on a previous trip in August that the phone line/internet connection would be up and running this time (it wasn't when we got there last time) - the phone line/internet connection was not working!

In fact, when a problem was reported on our last trip out there, rather than fix the problem, the phone line was cut off! Despite this, Orange (who bought all internet accounts from France Telecom, who in turn had bought out Wanadoo, who originally set up the internet account many years ago) still managed to keep (and charge for) an internet connection, despite the parent company having disconnected the phone line.
To make matters worse, when the phone line was reinstalled - it took less than 24 hours - the DSL part of the line had been disabled and could not be reactivated for 7-10 days.

So we've been paying for a phone line/internet connection which was disconnected some time ago and during our last visit to "Maison Nerd" had no access to the internet at all! That's not to say nothing has been done lately - the ceiling has a new covering of plasterboard and is ready for painting! - and details of progress on the ScoreSure range of devices will be posted here over the coming weekend.....